@dlh61 Hi and welcome, Not sure on what the genie lamp is? Is it possible you can provide a screenshot of this? Is this definitely for candy crush saga? .
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To post a screenshot in this Community ----> There are 4 icons in the bottom left corner of the comment box given below. Select the 2nd icon to post your screenshot.
What is with the lamp? and how can I open it? It says pass 5 levels to open. What??? 5 OLD levels???? Because I can not move adhead to any new ones at all! This is not a crashing or loading or freezing issue as king responders keep directing us to, in order to solve it. So dumb! Can King do anything we like anymore??? The changes that are being taken away, or added are frustrating, absolutely fun-sucking, and just plain absurd!!!
Well, have you tried passing an old level and see if that gives you the 5 wins? You didn't mention. That's what I'd do unless you already have. I haven't received this feature yet. I hope to see it soon.
The genie lamp is sitting on top of my level too. Level 5455 and I can't click on it it won't let me play and I've done every other previous level. I've got three check marks I need two more before I get the prize but I can't go anywhere without a key on that lamp
I'm having the same problem. The lamp is locked. I have replayed previous levels to advance but did not get credit. Inside events It says I have 18 days before the magic season ends. I am playing inside fb, not in a browser. I hsve tried landscape.I am not paying to make it go away. I have read thread after thread and nothing works. So frustrating.
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@dlh61 Hi and welcome, Not sure on what the genie lamp is? Is it possible you can provide a screenshot of this? Is this definitely for candy crush saga? .
Thank you
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0 · Helpful Woah! Sweet Love HahaWelcome to Sweet King Community! ๐
Uh oh! Have youย still cannot move on next level withย computer device?ย ๐ข
Don't worry about this problem!ย ๐
You can clickย hereย ๐ (Thisย solve discussion by Community Team) to read andย follow troubleshooting steps of this problem (crashing/loading)ย that I hope this helps! ๐
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. ๐
๐ญ Have a nice and safety day! Sugar Crush! ๐ญ
๐๐ Are you newbie? Learn moreย here!ย Need Gold Bars? Join here! Subscribeย hereย on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's listsย here! ๐๐
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0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
Which challenge ? is Magic Season
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0 · Helpful Woah! Sweet Love Hahahi dear welcome in our community
please post an screenshot for more clearance.
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0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
Please as mentioned above explain a little more so we can give you correct information. Screenshot will be better.
To post a screenshot in this Community ----> There are 4 icons in the bottom left corner of the comment box given below. Select the 2nd icon to post your screenshot.
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0 · Helpful Woah! Sweet Love HahaWhat is with the lamp? and how can I open it? It says pass 5 levels to open. What??? 5 OLD levels???? Because I can not move adhead to any new ones at all! This is not a crashing or loading or freezing issue as king responders keep directing us to, in order to solve it. So dumb! Can King do anything we like anymore??? The changes that are being taken away, or added are frustrating, absolutely fun-sucking, and just plain absurd!!!
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0 · Helpful Woah! Sweet Love HahaWell, have you tried passing an old level and see if that gives you the 5 wins? You didn't mention. That's what I'd do unless you already have. I haven't received this feature yet. I hope to see it soon.
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0 · Helpful Woah! Sweet Love HahaThis is an event where you can go to the next tier after passing 5 new levels and you will get some rewards at the end of each tier.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
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1 · 1Helpful Woah! Sweet Love HahaHi @dlh61 and welcome to our Community!
Is it the same issue as on the thread here:
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0 · Helpful Woah! Sweet Love HahaThe genie lamp is sitting on top of my level too. Level 5455 and I can't click on it it won't let me play and I've done every other previous level. I've got three check marks I need two more before I get the prize but I can't go anywhere without a key on that lamp
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0 · Helpful Woah! Sweet Love HahaTry opening the events section, activate the lamp, and it might disappear.
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0 · Helpful Woah! Sweet Love HahaI'm having the same problem. The lamp is locked. I have replayed previous levels to advance but did not get credit. Inside events It says I have 18 days before the magic season ends. I am playing inside fb, not in a browser. I hsve tried landscape.I am not paying to make it go away. I have read thread after thread and nothing works. So frustrating.
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0 · Helpful Woah! Sweet Love Haha