I got this reply from them a few minutes ago, which is rubbish as I was not offline and had been playing after and the next day, I spent a lot also and am now not going to play candy crush anymore after all these years. I think it’s a fob off
Hi Shelley, Thank you for your patience.
We have checked with our Studio the issue encountered with this All Stars feature no longer available, allow me to explain.
It seems that the feature was won whilst being offline, which means that the system did not register the win as you did not log back in the game for it to be registered.
Unfortunately, this caused you to be out of the event, and we can't manually add you back as this runs in real-time and we can't interfere with it.
For the trouble and the disappointment this may have caused, we have sent some items your way to hopefully make up for the loss encountered.
You are right Twiglet - I just looked it up. I got confused in this weird contest. My original comment about it being just one day still makes it difficult though.
I’m sorry they didn’t help you, I’m sure a lot of people had problems not you so it sounds like saying you were offline is just an excuse, you wouldn’t have been able to play in the competition if you were offline. What gifts did you get I hope it was worth it
I’m still 1st at the moment with 1.5 hours to go. It’s very strange I was sure it would have been harder to get to the top position in the semi final and I haven’t played all day
It seems to me that this event just excludes a lot of players. If you think about it...there are going to be just 10 players in the final. I know these players will be the lucky one who are the best players....but everyone else has to just sit and offer their support
I made it through to the final, it was easier than I thought, I didn’t play all day I’ve just played a bit in the morning and a bit this evening, I think knowing the right levels to play are the key. Congratulations to all the other finalists
Comments
SueR
I got this reply from them a few minutes ago, which is rubbish as I was not offline and had been playing after and the next day, I spent a lot also and am now not going to play candy crush anymore after all these years. I think it’s a fob off
Hi Shelley, Thank you for your patience.
We have checked with our Studio the issue encountered with this All Stars feature no longer available, allow me to explain.
It seems that the feature was won whilst being offline, which means that the system did not register the win as you did not log back in the game for it to be registered.
Unfortunately, this caused you to be out of the event, and we can't manually add you back as this runs in real-time and we can't interfere with it.
For the trouble and the disappointment this may have caused, we have sent some items your way to hopefully make up for the loss encountered.
I hope this helped, Shelley
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0 · Helpful Woah! Sweet Love HahaI've got just over 11,000 at the minute.
How you getting on @Freddy_Falkner ? Any players to compete with yet?
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0 · Helpful Woah! Sweet Love HahaI dont know why but my previous post hasn't appeared.
How is everyone getting on? @Freddy_Falkner how u getting on?
In reply to your earlier post im at 11,000 ish.
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0 · Helpful Woah! Sweet Love HahaYou are right Twiglet - I just looked it up. I got confused in this weird contest. My original comment about it being just one day still makes it difficult though.
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0 · Helpful Woah! Sweet Love HahaI’m sorry they didn’t help you, I’m sure a lot of people had problems not you so it sounds like saying you were offline is just an excuse, you wouldn’t have been able to play in the competition if you were offline. What gifts did you get I hope it was worth it
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0 · Helpful Woah! Sweet Love HahaI’m still 1st at the moment with 1.5 hours to go. It’s very strange I was sure it would have been harder to get to the top position in the semi final and I haven’t played all day
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0 · Helpful Woah! Sweet Love HahaIt seems to me that this event just excludes a lot of players. If you think about it...there are going to be just 10 players in the final. I know these players will be the lucky one who are the best players....but everyone else has to just sit and offer their support
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0 · Helpful Woah! Sweet Love HahaHey @twiglet474. I used to be called Twiglet by my flatmates many years ago when I was skinny and Twiggy was the model of the moment!!!!😃😃😃
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0 · Helpful Woah! Sweet Love HahaLove it. Mine is also nickname I got years ago from my brother as he said I was skinny like a twiglet. Not that skinny anymore though..
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1 · Helpful Woah! Sweet 1Love HahaLet’s go to all UK players! 🎉🎉🎉✊✊✊
📝📚 A list of all stories I have written so far 📚📝
👉 New bee? Check out this story! 👈
~The Candy Friends and their Nen types: Check here!~
*Hunter X Hunter by Yoshihiro Togashi
🍭 Candy Crush addict & anime lover 🍭
Face masks now MANDATORY in some areas. Please wear them and stay safe.
Stay informed.
😷❤️🦋
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0 · Helpful Woah! Sweet Love HahaI made it through to the final, it was easier than I thought, I didn’t play all day I’ve just played a bit in the morning and a bit this evening, I think knowing the right levels to play are the key. Congratulations to all the other finalists
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1 · Helpful Woah! 1Sweet Love Hahawho else is in The final then ?
FYI I think I collected just under 16k wrapped candies today 😅
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0 · Helpful Woah! Sweet Love HahaCongratulations Kate, I had an easier semi than you I only had to collect 7000 to win
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1 · Helpful Woah! 1Sweet Love HahaMe too 15500+ candies to win and only just by the skin of my teeth had one person against me and they fought hard.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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1 · Helpful Woah! 1Sweet Love HahaI wonder what and when will happen now then Sue 🤷🏼♀️
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0 · Helpful Woah! Sweet Love Haha