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I won the "Star Tournament" today with 563 stars. Why was my prize only a solitary color bomb?

Nora_Canty
Nora_Canty Posts: 4

Level 1

won the "Star Tournament" today with 563 stars. Why was my prize only a solitary color bomb?

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Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Nora_Canty Hi and welcome, Not sure what Star tournament is ? not a feature i can think of unless you can explain a little more. As for your prize we have nothing to do with this as this would be the game studio that decides the rewards etc. We can only help and advise you on issues within the game

    Thank you

  • Mary_Kay
    Mary_Kay Posts: 1,403

    Can you tell us more about this star tournament? I don't know about it and can't think of what you mean. Thank you.

  • Nora_Canty
    Nora_Canty Posts: 4

    Level 1

    It was a multi day game within the game that you received stars each time you won the level they gave to you. Here’s a pic of the end:


  • aijaziqbal
    aijaziqbal Posts: 8,884
    Answer ✓

    Hi and welcome to the community.

    Very sorry but i am also not having this event. So no information on that.

    For any missing rewards the only correct forum is to contact player support. Go to the settings of your game application and contact player support directly from your game application. Send them email please dont forget to mention the event/ feature name and your game id so that they can have access to the required data.

    To find your game id.


  • Freddy_
    Freddy_ Posts: 68,477

    @Nora_Canty Hi was this the UK all stars celebrity challenge.

    For this you would need to contact customer support for any missing rewards. please go to your game settings and then help and then send then an email and they should help you with this

    Thank you

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