Candy Crush Saga Won't Load on Facebook - TWO DAYS NOW

sheilanat · October 2020

Read the comments and suggestion about restarting and using different browser. This game still doesn't load using my Mac Book Pro on Chrome or Safari.

Freddy_ · October 2020

@sheilanat Strange this is happening on both windows and mac systems and think issue may need looking at agin. im windows 10 and tried on chrome , edge and firefox and have no problems on any of them. So strange that this is happening to some and not others

sheilanat · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1105616#Comment_1105616

Not sure what happened, I did nothing further. It is now working finally! Thank you so much for all the assist.

Freddy_ · October 2020

@sheilanat Hi and welcome. Our CM has reported this problem as being solved, but if you are still having trouble please see post below

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Please laos check you facebook permissions. go to facebook settings and webs and apps and check the game is active

hope this helps

kiara_wael · October 2020

Hi and Welcome to our Community

There was a short outage on Facebook that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

sheilanat · October 2020

Have read responses, don't solve the issue. Browsers (Chrome and Safari) both up to date, permissions on Facebook set for active game, computer has been restarted no less than 4 times since issue showed up yesterday, cache is cleared (twice). SO, now what????

Freddy_ · October 2020

@sheilanat Hi again can i ask what operating system you are using as windows 7 is no longer supported and may be the issue. You may need to update to windows 10 operating system, i believe this can still be done for free.

I play on windows 10 and have no issues with my facebook game

Thank you

LindaM8083 · October 2020

My game is just a orange screen still after two days, candy crush soda is fine. I have tried all different browsers and nothing is working, I know it's not my computer so I'm not going to mess around with any settings. I like playing the game on my PC, not my phone, I only do that when I'm in the car out somewhere.

So frustrating that this still isn't working!! ☹️

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/313769/candy-crush-saga-wont-load-on-facebook-two-days-now

Hi and welcome to the community.

This is known issue but it is resolved. Please check our CM comments added just a little while earlier on this topic.

There was an outage on Facebook last night that caused loading issues for some games on Facebook.

This should be fixed now, but if you still have issues loading the game, please check this.

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-on-pc-facebook

sheilanat · October 2020

I posted earlier this game won't load and that I am using Mac Book Pro with Catalina version 10.15.7 and yes this will play on my ipad but not on Mac.

sheilanat · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1105549#Comment_1105549

Just found out to reply to you. Orange screen so its not loading. Using MacBook Pro OS Catalina version 10.15.7 so everything is up to date. Permissions are set on Facebook, Multiple restarts and cache clearance, the game simply won't work on Mac. However, I am able to play it on my ipad.

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1105582#Comment_1105582

Ok noted but have you tried another browser. Which browser you are using at the moment. Try another.

Freddy_ · October 2020

@sheilanat Hi again , Try using a different browser to safari if thats what your using just to see if same problem still exists

Candy Crush Saga Won't Load on Facebook - TWO DAYS NOW

Best Answers

Answers

Categories