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game will not load
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Answers
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@mykids7680 Hi and welcome. Please check your device and game are up to date and if playing via an internet browser clear your browser cache. Then log out and restart your device and log back in and see if this solves your issue
Also worth checking you have a minimum of 2gb of free space on your device
Thank you
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My game will not load! It goes to the orange screen and. say “King” and disapearrs. I am over level 7000 and I just spent over 200.00 on gold bars so I don’t want to reload the game and lose every. I went into the game yesterday and it told me I needed an upgrade and now I can’t get into the game . Help!!! I have already tried all the suggestions but it still won’t work!
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Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hello @LoveCandyVrush - I am sorry you are having this problem. How do you normally back-up your iPhone? (I sometimes play on my iPhone too). Do you back it up on a computer or do you use the iCloud? When I got a new phone, I backed my old phone up to the iCloud and I was able to save all my boosters and transfer them to my new iPhone. If you are automatically backing up your iPhone daily, then maybe you can restore your phone to a previous back-up (before you did the update) and hopefully you will not lose very much data (from when the back-up happened to now). However, do not worry about your gold bars purchases. Purchases are stored on the King server, as long as you are playing with either a king.com or FB account. However lives and saved (non purchased) boosters are not.
I have not experienced the same problem you have on my iPhone and I have the latest version (1.187.1.1). I play on an iPhone X.
I also noticed you are new to the community. I want to encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun! Also, Here is a guide to help you as you explore the various areas in the community!
I don't know what level you are on, but when you reach a game milestone, 1000, 2000, 3000, 4000, 5000, 6000 - you can get a special badge added to your profile. Just click HERE to find out more about it.
