For any missing reward you have to contact player support either directly from the settings of your game application (preferred). Or by using below link.
They are the only one who have access to your game data and can refund your rewards. Dont forget to mention your game id and missing reward details / event.
Get them to check there game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game,
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Answers
Hi dear. I hope you are fine.
For any missing reward you have to contact player support either directly from the settings of your game application (preferred). Or by using below link.
They are the only one who have access to your game data and can refund your rewards. Dont forget to mention your game id and missing reward details / event.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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1 · Helpful Woah! Sweet 1Love Haha@Tzvi_Marcu Hi again,
Get them to check there game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game,
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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1 · Helpful Woah! 1Sweet Love HahaThank you for your fast answer
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