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What happened to the reward for passing level 8000?
José_Savelkoul
Posts: 555 Level 4
in Support
At the Candy Crush Saga All Help group, we're getting loads of complaints from members not receiving the same reward others did. What happened? Shouldn't everyone get the same boosters for their achievement? Please do something about this. Thanks in advance.
Have a nice day, and stay healthy and safe please.
Answers
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@José_Savelkoul Hi and welcome everyone should receive the reward when passing level 8000
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game,
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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Hi and welcome to the community.
Thanks for wishing us good health. Yes some players have reported this. As mentioned above the missing rewards are only dealt by our player support as they can have the access to the required data. So if you can contact the player support (preferrably directly from the game settings). I hope they will take a quick action in your favour.
Thanks and stay safe.🌼🌼
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Hi there @José_Savelkoul and good day to you.
That's thoughtful of you to think of other players. If you know any of them, please let them know they can contact King Support team as suggested by our Mr Freddy for the missing rewards.
Meanwhile, you may head on to this page to claim special badge in this community for reaching the top! The badge is only assign to you in this Community and not in the game. 🙂
Please let us know if you still need help with other issue relating to the game.
Thank you and happy gaming! 😃
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Welcome to Sweet King Community! 👑
You can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Prizes are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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@José_Savelkoul That is something i cannot answer, the community does not deal with missing reward issues. Maybe you need to advise the people on your all help site to do exactly the same as you did. The only people that can help with this would be customer support
Thank you
