Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Sweetonium Flask not refilling when winning levels
On the past several levels of the Sweetonium promotion, when I win a level, the Sweetonium I've earned does not get added to the flask. This bug occurs in both online (Facebook) and mobile versions. I've even "purchased" a larger flask and it did not solve the issue. I took a video of this occurrence but can't easily attach it here. Fixing this bug (and getting that sweet sweet Sweetonium) would be greatly appreciated.
Answers
-
Hi dear welcome to the community.
Thanks for the detailed explaination, i believe you must have done the standard procedure of update and restart and login. So please note that this is new feature. It is not unusual for a new event to sometimes experience issues. Can you please let us know the make and model of the device you are using as well as your software version so we can pass the info back to the studio? Also, please make sure your game app is up to date.
Hopefully these 'growing pains' can be fixed soon and the info you provide will help the studio do this.
Thanks and have a nice time ahead.
