My phone and apps update automatically. 260GB of memory is plenty of space I would say. And latest version of Android OS. It is definitely not about the phones, it's the game. Crashes whenever you try to watch reward ads. I do not understand developers who are doing updates on apps and programs that already working pretty much perfectly 🙄
Can I just say a big THANK YOU !!! It looks like the tecky gnomes have fixed the problem for my videos are now playing. How lovely is that!!! Thank you for your work on our behalf. ❤️
Hello @Jo-17 and a very warm welcome to our wonderful community. That is wonderful news indeed. I hope everyone is no longer experiencing any issues watching ads, but if they are - please make sure you post in the comment area below to let us know so we can let the studio know.
By the way - congratulations for being in the community for 3 years! 👍🎉🎉🎉 I'm glad to see that you are starting to actively participate here. I don't know what level you are on, but when you reach a game milestone, 1000, 2000, 3000, 4000, 5000, 6000 - you can get a special badge added to your profile. Just click HERE to find out more about it.
Also if you like badges - there is still time to participate in the fun Halloween contest that is happening across the community and you can find out more about it HERE. However there are only a few days left since it ends Friday.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Yes the issue is well known to the studios and they are working on it to resolve it. Some also claimed that it has been fixed for them. So please do the standard troubleshooting by Log out, update your game application, restart your device and login again and check if it is still not resolved. Please have patience and soon it will be resolved. You may avoid watching ads for few days.
As mentioned by our Game Expert, Superstar and Player above, the issue is still being fixed. Whilst waiting for it to be fixed, please close off the ad if it appears in your game to prevent it from auto shutting your app.
Good luck with your games and do come back for any update on the above issue. Please let us know if you need help with other issue with CCS.
Meanwhile, you may want to check out the contest area and participate in them to stand a chance and win some gold bars to CCS. Have fund and happy weekend to you! 😃
Yes this matter has now resolved - the ad wasn't really frustrating but the fact being in middle of the game or just starting the game and then just the game just switching off completely was really 😤 but I'm glad this problem has now been issued and I can play the game as normal.
Yes this matter has now resolved - the ad wasn't really frustrating but the fact being in middle of the game or just starting the game and then the game throwing me out completely was really 😤 but I'm glad this problem has now been issued and I can play the game as normal.
The candy crush ad crash has returned (Wed 9th December). One of the ads causes a black screen. Once this happens the candy crush has to be closed or restarted to continue.
Answers
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0 · Helpful Woah! Sweet Love HahaHi @LightningNCL and @Blossom24 !
I moved your comments from an old thread in 2019 to this thread that is regarding the issue you are experiencing.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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1 · Helpful Woah! Sweet 1Love HahaSame here. Works then doesn't work. Then doesn't work at all. Tjen no issues at all. It's like it has mind on its own.
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0 · Helpful Woah! Sweet Love HahaMy phone and apps update automatically. 260GB of memory is plenty of space I would say. And latest version of Android OS. It is definitely not about the phones, it's the game. Crashes whenever you try to watch reward ads. I do not understand developers who are doing updates on apps and programs that already working pretty much perfectly 🙄
- Report
0 · Helpful Woah! Sweet Love HahaFor me is Blissy Pillowcases 😂😂😂
- Report
1 · Helpful Woah! Sweet Love 1HahaCan I just say a big THANK YOU !!! It looks like the tecky gnomes have fixed the problem for my videos are now playing. How lovely is that!!! Thank you for your work on our behalf. ❤️
- Report
2 · 2Helpful Woah! Sweet Love HahaHello @Jo-17 and a very warm welcome to our wonderful community. That is wonderful news indeed. I hope everyone is no longer experiencing any issues watching ads, but if they are - please make sure you post in the comment area below to let us know so we can let the studio know.
By the way - congratulations for being in the community for 3 years! 👍🎉🎉🎉 I'm glad to see that you are starting to actively participate here. I don't know what level you are on, but when you reach a game milestone, 1000, 2000, 3000, 4000, 5000, 6000 - you can get a special badge added to your profile. Just click HERE to find out more about it.
Also if you like badges - there is still time to participate in the fun Halloween contest that is happening across the community and you can find out more about it HERE. However there are only a few days left since it ends Friday.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
0 · Helpful Woah! Sweet Love HahaIs anyone having issues when they are playing or watching a video and the game shuts down - mines been doing it for couple of days!
- Report
0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
Yes the issue is well known to the studios and they are working on it to resolve it. Some also claimed that it has been fixed for them. So please do the standard troubleshooting by Log out, update your game application, restart your device and login again and check if it is still not resolved. Please have patience and soon it will be resolved. You may avoid watching ads for few days.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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2 · Helpful Woah! 2Sweet Love HahaHi and Welcome to our Community
The video ads seem to cause some issues so the app closes down unexpectedly.This is being looked into.
For more Info here
🐾🐾 PRS Game of the Month 🐾🐾
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0 · Helpful Woah! Sweet Love HahaHi and welcome to the Community!
The issue has been reported by many players already and the Team is already looking in to. So please be patient enough to wait till it gets fixed.
Also see here for more information:
Have a great day!
"If you don't like something, change it. If you can't change it, change your attitude."
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0 · Helpful Woah! Sweet Love Haha@FSK_786 hi there and good day to you.
As mentioned by our Game Expert, Superstar and Player above, the issue is still being fixed. Whilst waiting for it to be fixed, please close off the ad if it appears in your game to prevent it from auto shutting your app.
Good luck with your games and do come back for any update on the above issue. Please let us know if you need help with other issue with CCS.
Meanwhile, you may want to check out the contest area and participate in them to stand a chance and win some gold bars to CCS. Have fund and happy weekend to you! 😃
New here🤔? Let's get started!
For our German, French and Spanish players, please join our international corner 🌏️
Do you have issues in the game ⚙️? Visit our HELP CENTER, contact King's Support team OR post your questions in any of the Support section.
Just Play. Have fun. Enjoy the Game
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1 · 1Helpful Woah! Sweet Love HahaHello
Thank you for your replies.
Yes this matter has now resolved - the ad wasn't really frustrating but the fact being in middle of the game or just starting the game and then just the game just switching off completely was really 😤 but I'm glad this problem has now been issued and I can play the game as normal.
Thank you to all who has been working on it!
- Report
1 · Helpful 1Woah! Sweet Love HahaHello
Thank you for your replies.
Yes this matter has now resolved - the ad wasn't really frustrating but the fact being in middle of the game or just starting the game and then the game throwing me out completely was really 😤 but I'm glad this problem has now been issued and I can play the game as normal.
Thank you to all who has been working on it!
- Report
0 · Helpful Woah! Sweet Love HahaThe candy crush ad crash has returned (Wed 9th December). One of the ads causes a black screen. Once this happens the candy crush has to be closed or restarted to continue.
- Report
0 · Helpful Woah! Sweet Love Haha