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App closing when watching an ad
Answers
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Hi @LightningNCL and @Blossom24 !
I moved your comments from an old thread in 2019 to this thread that is regarding the issue you are experiencing.
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My phone and apps update automatically. 260GB of memory is plenty of space I would say. And latest version of Android OS. It is definitely not about the phones, it's the game. Crashes whenever you try to watch reward ads. I do not understand developers who are doing updates on apps and programs that already working pretty much perfectly 🙄
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Hello @Jo-17 and a very warm welcome to our wonderful community. That is wonderful news indeed. I hope everyone is no longer experiencing any issues watching ads, but if they are - please make sure you post in the comment area below to let us know so we can let the studio know.
By the way - congratulations for being in the community for 3 years! 👍🎉🎉🎉 I'm glad to see that you are starting to actively participate here. I don't know what level you are on, but when you reach a game milestone, 1000, 2000, 3000, 4000, 5000, 6000 - you can get a special badge added to your profile. Just click HERE to find out more about it.
Also if you like badges - there is still time to participate in the fun Halloween contest that is happening across the community and you can find out more about it HERE. However there are only a few days left since it ends Friday.
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Hi and welcome to the community.
Yes the issue is well known to the studios and they are working on it to resolve it. Some also claimed that it has been fixed for them. So please do the standard troubleshooting by Log out, update your game application, restart your device and login again and check if it is still not resolved. Please have patience and soon it will be resolved. You may avoid watching ads for few days.
Thanks.
