Help, how do I get my boosters back?

Mooloo708377 · November 2020

Hi all, first post. I've just switched phones and all my boosters have gone. Avid candy crush fan and totally gutted (first world problems).

I had over a 100 and now stuck on a super hard level and need them back 😞

kisara · November 2020

If your game is connected to fb or king account,after you reinstall it, your progress wont lose, but you lose all boosters.And no way to get them back.

Diamond_Lim · November 2020

https://community.king.com/en/candy-crush-saga/discussion/319526/help-how-do-i-get-my-boosters-back

Welcome to Sweet King Community! 👑

Very sorry for your problem! 😔

⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

By the way, these events/features are still helping you to earn boosters/gold bars on this game and you have still your saved boosters with old device if you haven't uninstall your old device yet. 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Help, how do I get my boosters back?

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