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@sheilanat i know your point but we can only advise you to do the standard troubleshooting tips to see if this resolves the issue which you have done, if a few people report this problem we can then ask the CM to ask the game team if they can look into the issue. As stated mine seems to be fine and until we get more reports of this there is not much else we can do.
You could contact customer support from your game and se if they will look into the issue
Sweet!!!
I reached 29 winning level streaks and used most of my well-earned power candies, but i still haven't got my reward bag, how come? I am so disappointed coz it seems i wasted my power candies.. any help admin?
Admin is with customer support and you can contact them from your game. The rewards are starting the next level with those boosters, nothing gets put in your inventory. It's just like build a bot.
I am not sure about this feature either. I have actually reached a win streak of 120, previously, and I still receive the same bonuses that they gave me at a win streak of 5. I keep playing in hopes that I will be awarded a better bonus but it hasn't happened yet.