Why did it remove my profile picture on my game

Snuggles_2020Snuggles_2020 Posts: 13 Level 2

Why was my profile picture removed from my game

Answers

  • Diamond LimDiamond Lim Posts: 35,392 Game Expert

    Welcome to Sweet King Community! 👑

    Don't worry! You can click here (How do I change my name or my profile picture in the game?) to follow these steps by Community Team. 😊

    Also check this information here (Known Issue: Problems loading Facebook avatars!) that I hope you can understand to read it too.

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  • kiara_waelkiara_wael Posts: 34,766 Superstar

    Hi and Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.


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  • Crazy Cat LadCrazy Cat Lad Posts: 8,775 Community Manager

    Hi @Snuggles_2020 !

    Could you post a screen shot of where it's missing so we can see the exact issue?

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