Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

My boosters won't open up

candy_muncher
candy_muncher Posts: 44

Level 3

edited December 2020 in Support

Candy crush sega . My boosters won't open up. When I click on them it says try back later. I even signed out and back in . No help . Been over a week now

Answers

  • kiara_wael
    kiara_wael Posts: 157,630

    Hi and Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

  • Freddy_
    Freddy_ Posts: 68,477

    @candy_muncher Hi and welcome, Please check your device and game are up to date, If playing via an internet browser clear your browser cache. Log oout and restart your device and then log back in and see if this resolves you issue

    Thank You

  • Hi @candy_muncher !

    Could you post a screen shot of the message you get and also let us know what device or platform you play on?

  • candy_muncher
    candy_muncher Posts: 44

    Level 3

    Android phone. That's all I get


  • fable1707
    fable1707 Posts: 2,209

    @Crazy Cat Lad help needed here

  • Mary_Kay
    Mary_Kay Posts: 1,403

    My sweet cinema is currently saying that as well. You just have to wait until more ads are available. Could be hours. could be days. That feature is not always available even if you show the event on your menu.

  • candy_muncher
    candy_muncher Posts: 44

    Level 3

    It's been 2 weeks. Anyone else have an idea how to fix it?

Hey! Would you like to give us your opinion?