Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Philippos_Kli Hi and welcome, The Bonus in the game are not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems. They are also device specific so they are linked to your device and not your account. So for instance i did have the free spin wheel on the 3 devices i play on and then i was removed from the group on one device but still have it available on the other 2
To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible
Thank you