Winter festival and lives
in Support
My lives on the main map aren't counting in the winter festival event. And as you can imagine the 5 lives you start out with don't last long, so it's frustrating not to get far. This was also an issue in the saltnado event to, so it is a shame this wasn't fixed by the developers before being released for us. I've tried the usual logging out, restarting etc doesn't make a difference.

Answers
@brightstar1 Hi and welcome, If you are getting 5 lives in the winter festival feature this is correct.
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
I agree as the games are small and 5 lives can go away quickly. But its a bonus game and to achieve bonuses you should be able to work hard. Everything coming easy will lose its charm. So play smartly and as a tip i mostly use the event when i have a time booster it will help you to clear many levels easily.
Best of luck.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
0 · Helpful Woah! Sweet Love HahaHi, @Freddy_Falkner I meant that when I use up the 5 lives, I can't refill it with my other lives you have to wait the usual half an hour for each life to refill.
- Report
0 · Helpful Woah! Sweet Love HahaHi, @aijaziqbal I'm not an expert player, so while it may be a bonus event, I will still come across levels in this event where you will have to play it repeatedly until you pass it. So, you should be able to use the map lives towards it, as I'm not asking for easy, just fair and not only offering to use gold bars to get more lives or waiting for half an hour to pass.
- Report
0 · Helpful Woah! Sweet Love Haha@brightstar1 Hi yes this is how it works. You have 5 lives you lose one in the winter festival it takes 1 life from your main game, the lives are linked. you lose all 5 lives you have none left in the game or feature and have to wait 30 mins for a life to replenish. You do not get 5 lives for the feature and 5 for the normal levels. It is 5 lives in total
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · 1Helpful Woah! Sweet Love HahaI find lives last a bit longer if I take it in turns one by one to play the normal map then the event.
- Report
0 · Helpful Woah! Sweet Love Haha@Freddy_Falkner I don't think you're understanding what I meant my lives aren't linked. My lives are not acting that way, so for example if I sign into my game and play the winter festival and then lose a life, I will have 4 lives in the winter festival but 5 still in the main game. Then when I use up all my lives and I refill my lives it would refill in the main game but not the winter festival. The only option in the winter festival is to use gold bars to get 5 lives or wait half an hour to get another life. And by the time that has happened it's likely that I'll lose it pretty quickly trying to pass a level, so game play becomes frustrating really quickly. This happened in my game for the Saltnado version of this event too.
- Report
0 · Helpful Woah! Sweet Love Haha@brightstar1 Hi, i get what you mean but have not seen another report like that., so when you refresh you lives with those from your friends they are not adding to feature. only the timed lives are adding to feature,
Would need to find out if this is how feature works will try it on my device now to see if works the same
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · 1Helpful Woah! Sweet Love Haha@aijaziqbal
Do you know how many levels are in this event. I finished to do it and are around 80 levels. Part of them are hard even for an expert player. With 5 lives sure you cannot finished the game.
@brightstar1
If you wana play for fun wait till you will have 5 lives or buy lives, this is the game.
- Report
2 · 2Helpful Woah! Sweet Love HahaThank you for clarifying your experience with this event @Tzvi_Marcu. And like you said there are alot of levels some very challenging and 5 lives don't get you far. If this event was tested first, I'm suprised no one has raised this as an issue affecting their game play. Or, maybe they did and it was still rolled out anyway. Who knows with this game anymore.
- Report
0 · Helpful Woah! Sweet Love Haha@Freddy_Falkner this is what it looks like in my game when I've used up my 5 lives.
Normally if you run out of lives the option to ask friends would come up alongside the option to use gold bars. As you can see that isn't an option in the winter festival, at least not in my game. I have hundreds of lives in my wallet/envelope but when I go to add more, while it will fill up my lives on the main map, it doesn't add any in the winter festival. And the time on the clock till next life is not in sync in the winter festival and main map either. So, if I'm stuck on a level I run through those 5 lives really quickly, then by the time half an hour has passed till the next life, and you fail again, then your game play is halted yet again.
- Report
0 · Helpful Woah! Sweet Love Haha@brightstar1 , I am lost with this one. i lose my lives on the feature and add lives from friends it adds to the feature, i do not need to wait while i have lives from friends. Only the standard troubleshooting tips and anything else could advise could mean you lose part of the feature or maybe your lives. what device are you playing on.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · 1Helpful Woah! Sweet Love Haha@Freddy_Falkner I think I accidently deleted my comment but just encase you didn't see it properly here is the screenshot I posted of what it looks like when I use up my 5 lives in the winter festival. And even though I have hundreds of lives in the wallet/envelope they don't add to the winter festival. All I can do is wait for the next life.
I'm playing on windows 10. Tried the usual troubleshooting. And like you said anything else I either lose lives and/or the feature. Game play at the moment is playing for what feels like a few minutes, running out of lives, waiting for the next life and if I'm unlucky I'll lose again, so game play is halted again. Even with 10 days left on the event I'm not sure I'll complete it as I know there are bound to be more challenging levels coming.
- Report
0 · Helpful Woah! Sweet Love Haha@Freddy_Falkner The lives on the event winter festival are different from the CCS game. You cannot get them from friends ( no function to ask) They are reloaded by time or you can buy them. I don't think it is a problem. I finished the event and didn't buy lives just wait that they will reload by time.
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @brightstar1 Welcome 😊
Winter Festival is an ongoing event similar to Saltnado. The event is calendar based and the way to collect lives for this event is to wait for the next live's or get lives via the gold bars. As @Tzvi_Marcu said, lives received from friends will not be effective in this event.
Thanks!
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love Haha