please fix/bring back sound effect!

hi dear King

as you know the old version of candy crush saga had all sound efects, but this current version is missing important game sound effect and that is when you match and explode wrapped candy sound effect, its not present in the game and its so frustrating and ita not enjoyable to play the game with missing sound effect, please just bring back the wrapped candy explosion sound effect in the game... i would be extremely happy...

its easy fix and i hope you fill fix that...

Answers

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend

    If you click on the little gear on the bottom left on the start page of the game,

    Come the settings for the game. Here you can turn the music and speakers on or off. Check it out.



         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



  • Hey! Would you like to give us your opinion?

  • i know about that but i am talking about missing feature from the game, missing sound effect, not how to turn on sound effect od gear icon

    there is no wrapped candy explosion sound effect its removed and please bring it back all other candy crush games have it... its so annoying and frustrating

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend

    So the sound is still available on Facebook. Check on your device, under apps, whether the game has permission for music / sound



         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



  • no no you dont understand me never mind

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend


         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



  • wykoonwykoon Posts: 4,996 Game Expert
    edited December 2020

    Hello there @petrusevskiii231 and good day to you.

    Thank you for your feedback on the missing sound effect. I will pass on this message to our game Studio.

    I hardly turn on the sound effect in the game so I'm not sure whether there is a change. However, I've just turned it on whilst playing a level in my mobile device and noticed that the sound effects have changed. There is still sound effect when the wrapped candies were matched with color bomb or when a wrapped candies were matched with the stripped candies. I'm guessing that the sounds effects are still there but has changed accordingly with the other features in the game.

    Nevertheless, please let me know the device that you are using to play the game including the model and OS version.

    As it is a holiday week, it will take some time for my message to reach them. Nevertheless, please make sure your app is of the latest version and do update it if you haven't do so. After you have updated the app, please refresh it by restarting the device.

    Thank you and happy gaming! 😊

    New here🤔? Let's get started!

    For our German, French and Spanish players, please join our international corner 🌏️

    Do you have issues in the game ⚙️? Visit our HELP CENTER, contact King's Support team OR post your questions in any of the Support section.

    Just Play. Have fun. Enjoy the Game


Sign In or Register to comment.