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Losing my team points
monty2021
Posts: 26
Level 3
in Discussions
I changed my settings not sure what i did! now when my team scores points and stuff i am not getting any! getting reset to zero!
someone please help!! TIA
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Comments
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Hello to our friendly community
Did you leave your team? If the mission is at 7000 it will be reset automatically. Have you deactivated your team? I'll give you a gaming expert. He can explain it to you better.
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@monty2021 Hi and welcome, can you explain your issue a little more is there a certain feature this is happening on and also what device are you using
Thank you
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No I did not leave the team. i am a professional software engineer so i also know how this works. i am in the same team only. I had reset my settings due to some other issue. ever since this has started!
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I am on Mac / Chrome. So i am part of a team. before when the team gets points/ etc i also used to get it when i signed in. Like get boosters and stuff. i had to change something in Chrome setting (now dont remember what i did) i had to do it bec of zoom. so anyway now i dont get a single point from team so my performance is suffering as i was depending on boosters to help me get thru!
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Hello and thanks.
That sounds very strange to me. I like to pass it on. The CM comes back on Monday and will give you an answer. Can you please tell me your ID number? Then they could look at your account and check it !!! thanks
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@monty2021 Hi again, Please check your browser is up to date and clear your browser cache and restart your device and then log back in and see if this resolves your issue
Thank You
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ok makes sense will try thanks
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ID 4066094305 Thanks
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Hello and thank you for your ID number. When the Cm is there, he will surely answer you. I passed it on to him! That will not be until Monday. Please be patient. thanks
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https://soporto.king.com/contact
Hello and welcome to our friendly community
I received an answer this year. Please send an email to customer service. Please go to this link and please share everything and include your ID number there.
I hope you get help there.
Good Luck
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