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Why I haven't been getting my weekly challenge rewards?
epromise
Posts: 34
Level 3
My weekly challenge rewards has stopped, why?
0
Answers
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This is me again. This time I took second place, but no reward was received,why?
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Hi and Welcome to our Community
Make sure update your App .
The Race is in the Test Group so we cannot say for sure that you will always find this feature.
The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.
Keep playing the game, your fun event menu will return.
and please check this page
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I didn't receive my reward for this week again.
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@epromise Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game,
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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