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I want to delete my facebook account and still be able to keep my level 2567 Candy Crush

Chris_Puch
Chris_Puch Posts: 3

Level 1
in Support
I love playing candy crush and I am so happy to be at level 2657 but I want to deactivate my facebook account and play on King.com or on the candy crush app. How do I do this without losing all of my levels? I play candy crush through facebook, iphone and ipad. 
«1

Answers

  • JustPlaying
    JustPlaying Posts: 4,196

    Hi Chris,

    Please see this link for instructions: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

  • mquiltro
    mquiltro Posts: 3

    Level 1
    Is there any chance to recover my progress on candy crush if I already permanently deleted my facebook account?
  • KTC
    KTC Posts: 13

    Level 2

    This link doesn't work. Is there something else I can do?

  • Freddy_
    Freddy_ Posts: 68,477

    @KTC have answered you other question, but you need to do on a PC

    Can I sync my progress between Facebook and King.com?

    Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.

    To sync your progress with King.com, please complete the following steps:

    • Go to the King website at King.com/games
    • Log in using your existing King profile, or create a new King profile if you don't already have one.
    • Click on the ‘Settings’ icon
    • Select ‘Account’
    • You will be prompted to confirm your password
    • Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
    • Once complete, your progress will be updated across all King games on King.com

    Remember log out and back in with king account to check all is ok before deleting facebook

  • KTC
    KTC Posts: 13

    Level 2

    Thank you, I want to do this but I can't find the settings icon

  • KTC
    KTC Posts: 13

    Level 2

    I am on a PC

  • Freddy_
    Freddy_ Posts: 68,477

    @KTC Heres screenshot of king.com/games settings top right corner

    image.png


  • KTC
    KTC Posts: 13

    Level 2

    Mine doesn't have that

  • Freddy_
    Freddy_ Posts: 68,477

    @KTC Hi, Again never known that so very weird as site is same for everyone, all can suggest is try a different browser

  • KTC
    KTC Posts: 13

    Level 2

    I will try that.

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