Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi 🙋♀️ @dmorgan36701
We are very sorry about this but it is unfortunately still ongoing and the studio have not forgotten it has just turned out more complex than originally thought so we have no fix date set in place just yet.
We appreciate you patience whilst a fix is found 👍🙂
Well I had one month..... I have had all my 30 life’s back but now they disappeared again, back to square one can’t send nor receive life’s. I thought it was repaired but apparently not, does anyone know what is happening this time?? Everything is gone again on BW2 and I would like to know what the problem is now 🧐😖😣😡 anyone else having the same problem quite irritating isn’t it 😡
Can't send or receives lives. Data saved to iOS, my game progress is up to date as is the friend's team.
Can't send or request lives!!!
Here I am 6 weeks into this issue wishing was a fix.
Well here i am weeks later and still can't send and receive lives versus Facebook
I have lost all of my extra lives today and also didn't get the login bonus. Anyone else have this issue today (26 Jan 21)?
Hi guys I think official information regarding your issues would be helpful to you.
let's ask your CMs to join as they will have correct up to date information for you
@Pounawea @Crazy Cat Lad can you help please 👍🙂
I am again having issues with receiving lives from my friends!?? for a short period all was OK than again I cannot get any friends lives?
Please help!!!!!!!!!! and please have a look at it again!
I play on mobile phone and on comp and it is the same!
I am very sad.😫😪😥
I love this game 🤩
hello, i see receiving or sending lives is an issue for a lot of others, i am having trouble requesting lives. its been a few months, and is the problem going to be fixed anytime soon?