why d you keep sending me back to day 1

tc53 · January 2021

I play every day but you keep sending me back to day

should be on at 150 !!

Freddy_ · January 2021

@tc53 Hi and welcome, Please see post below for help with your issue

https://community.king.com/en/candy-crush-saga/discussion/247842/treat-calendar-stuck-day-1-not-available

Thank you

tc53 · January 2021

at the begining cc claims I have not played every day !

I have playted for the last 150 days

Freddy_ · January 2021

@tc53 Hi, There is nothing that can be done regarding your treat calendar reading 150 days, All you can do is get your game up to date and follow instructions in post above andhope that it starts reading your daily log in correctly

Thank you

Werner_Cichy · January 2021

https://community.king.com/en/candy-crush-saga/discussion/325902/why-d-you-keep-sending-me-back-to-day-1

If you play on Mozilla and have switched on private mode there. If this is possible, the temporary data will not be saved. It is also possible if you use a daily cleaning program on the pc.

Mobile it can happen if you clear the cache of the game.

Eileen_Rogean · January 2021

Why are my lives constantly disappearing, usually several times a week I am back to NONE. I've lost hundreds & it is most annoying & not helping my gameplay

Werner_Cichy · January 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1376982#Comment_1376982

If you play with a browser, check whether you have switched on a cleaning program such as the add cleaner or a private mode. This clears the game's cache every time. This also includes data that saves life.

Eileen_Rogean · January 2021

I am not aware of having switched on a life stealing program. I usually play on chrome on my pc, which fairly recently started to open in incognito mode. I always open a new normal tab & close the incognito before opening any web sites. I also play on my smartphone & android tablet, lives there are unaffected. I will try playing on a different browser to see if that makes any difference.

Eileen_Rogean · January 2021

Oh & I do not clear cookies whenever I run CCleaner

Eileen_Rogean · January 2021

Additionally I too am always sent back to day 1

Werner_Cichy · January 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1377883#Comment_1377883

With the CC cleaner cookies can or are deleted. Private mode is also a problem. The daily routine is not saved, therefore always the 1 day. The history in the browser is also deleted in private mode.

why d you keep sending me back to day 1

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