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Bug in the game

AmyBarrett89
AmyBarrett89 Posts: 36

Level 3

edited January 2021 in Support

I’ve been playing Crush for years under a different user name. I started playing again this week, and there’s definitely a bug in the game right now. I kept winning the races, though I hadn’t gone thru all the levels. I finally figured out what it’s doing. I’ll be on, say level 771, and then suddenly I’m 15 levels up. I looked back, and I’ve only played about 5 levels in each section. This is a major problem. I almost don’t mind, because I’m getting tons of gold bars, but I prefer to win races based on my skill, not a bug.

Comments

  • Freddy_
    Freddy_ Posts: 68,477

    @AmyBarrett89 Hi and welcome, Have answered on another post but can you post a screenshot of your map as this sounds like it may be a corrupt game

    Thank you

  • AmyBarrett89
    AmyBarrett89 Posts: 36

    Level 3

    Here are some pics.


  • Freddy_
    Freddy_ Posts: 68,477

    @AmyBarrett89 Hi, from those screenshots i cannot tell but how far can you scroll up the map can you provide a screenshot of a couple of the map further up

    Thank you

  • AmyBarrett89
    AmyBarrett89 Posts: 36

    Level 3

    Do you mean back toward the beginning of the game or future levels?


    Thanks.

  • Spieler_8675309
    Spieler_8675309 Posts: 4,308
    edited January 2021

    quote:

    Bug in the game

    Hello there; got the same name as that new justice, is there any relation?

    Don't answer that one (unless you want to), rhetorical question there.

    But anyway, it's a bug that allows you to more easily win those episode races (a good bug); some folks might love to have a problem like that.

    And here's an anecdote (real quick):

    Der Spieler played his 45 levels (top of map) in a couple hours or so; first race appeared & got 10 GBs, but that was it (a bad bug).

    If that feature was working as it should, 60 GBs would've been rewarded when those episode wins are stacked together; makes a difference, eh?

    So, some of those bugs can be beneficial; probably a few folks would take it (like manna from Heaven).

    And of course there's no problem going the other way about that, it works both ways.

    But (@AmyBarrett89) back to your glitch, does the map look like that on all devices you play the game on (Apple/Android/Kindle); & have you tried logging out & in (of game)/restarting device/clearing cache?

  • AmyBarrett89
    AmyBarrett89 Posts: 36

    Level 3

    @Spieler_8675309


    Hahaha. No. No relation, thankfully. It was surreal seeing my name all over the media, tho my middle name is different.

    I worked as a QA Analyst for years. Yeah, technically is a somewhat beneficial bug, but it’s really not. I’m unable to get a lot of the music boxes etc because I haven’t really completed all those levels. If I go back and play one that it skipped me over, it acts like I’ve already won that level.

    I deleted and reinstalled the app on my iPhone 11 running ios 14,3. That’s the only device I play on. It put me back to level 576. I think I was on 801 when I deleted it. Didn’t fix the issue. Attaching a bunch of screen shots


  • Your game progress has been corrupted for some reason so you are facing such problems. In this case your problem will be solved only in the game progress manual restore system, which we have to do through CM.

    Please note that this process will override all previous scores and achievements, as all restored levels will be at 2 stars with an average score and you will be able to play right where you left off.

    If you agree to this, state your Game ID here and I will send it on to my team.

    Thanks!

  • AmyBarrett89
    AmyBarrett89 Posts: 36

    Level 3

    That makes sense, thanks. I think I’ll just go back to my last game under my Facebook profile in that case.


    Amy

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