App won’t open

Pennrell · January 2021

App not working

Freddy_ · January 2021

@Pennrell Hi and welcome, Check both your device and game are up to date , clear the cache from your app store or browser. restart your device and try logging back in and see if this resolves your issue.

If not let us know what device you are using and if any error messages

Thank you

Pennrell · January 2021

I’m using iPad iOS 14.4

Pennrell · January 2021

How do I know if the game is up to date?

Freddy_ · January 2021

@pennrell. go to the app store and check for game updates, you are running latest ipad iOS, not heard of any major bugs with this iOS update at present

Pennrell · January 2021

I check the App Store no new up dates

Freddy_ · January 2021

@Pennrell are you getting any error messages or is the app just closing down automatically

Pennrell · January 2021

What is the latest version?

cottonwoodclan · January 2021

My tells mew to log into facebook to see friends or team. Is this new?

Pennrell · January 2021

Had to reinstall candy crush app now all my progress is lost

cottonwoodclan · January 2021

Even if you had to re-install the app you should be able to log into your account and keep your progress.

App won’t open

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