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Game not connecting

King_admin
King_admin Posts: 3,737
in Support
This discussion was created from comments split from: It won’t let me login to my king account.
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  • paulocm
    paulocm Posts: 2

    Level 1

    I cannot login...my game is still at the level I was at but I have no connection.

    The pictures are all blank, nothing is updating.

    Is it an obligation to connect to Facebook? I was playing with my email account. Now I´m receiving the message: There was a connection error. Try again in a bit.

    I´m using Android system, and login and password user, not facebook connection.

    In Candy Crush Soda, there are no problem with the connection.

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  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123

    Hi @paulocm and welcome to our Community!

    Have you tried checking for updates to the game?

    Also, force stopping the app in the device's Settings, clearing the cache and restarting the device may also help.

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