Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@fragglered Hi and welcome, please check your device and game are up to date and log out and restart your device and then log back in and see if this resolves your issue
Also make sure the hard level you are completing is the correct hard level as there are different types of hard level.
Thank you
Hello and welcome to the sweet King Community.
As Freddy told you, you may not be exceeding the levels that the challenge requires. You can always select another task from the box of chocolates to complete.
If you think something is wrong, in addition to following the steps above, clear cache and restart the device.
Do not hesitate to ask again if you need it.
Thanks and keep enjoying