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Level 1506
Answers
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Hi there @archiecookie and good day to you.
If you are playing the game via mobile or PC, please refer to the link below for game crashing:-
The game not working on mobile
- Game freezing or crashing
- Game not connecting to Facebook
- Game has connected to the wrong Facebook account?
The game not working on PC
Also, please ensure that your phone memory or storage is not an issue as it will also affect the apps in your phone. You need to have at least 2GB free of storage to enable you to update any game app to the latest version.
FYI, I just replayed the level and it didn't affect my game and no crashing. I'm using Android phone and I have yet to update my app though.
Please let us know if you still need help with other issues in the game.
Thank you 😊
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@archiecookie Hi Again have tried this level on win 10 app and iphone and can find no issues with it. All i can suggest now as it seems to be a device issue, is to contact customer support from your game so they can look into your issue.
Only other thing to check is you have at least 2gb of free storage space on your device.
When you contact customer support you will get an automated response. Reply to this with help needed
Thank you
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@archiecookie Hi and welcome, there is no way to skip a level, the only other thing you can do is connect on another device and pass the level and then should sync you level on the kindle, but you may have same issue on other levels. There has been a few kindle issues so maybe this will get fixed on next update
Thank you
