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Answers
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@Mglud Hi and welcome, Please let us know what device you play on if you have done all the troubleshooting tips below
Check device and game are up to date and you have at least 2gb of free storage space. Clear the cache from your app store or browser. log out and restart your device and then log back in and see if this resolves your issue
Thank you
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@Mglud Hi Again, You may need to contact customer support to see if they can help with your issue, as all that i can think you can do know is to uninstall and reinstall the app, but if you did this you would LOSE any stored BOOSTERS and lives or wait for a new game update to see if it solves the issue
Please email Player Support directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Problems with game - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
You will get an automated reply , reply to this with help needed and you should then receive a reply in around 3 days
Hope this helps
