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Sending and receiving lives

cre0420
cre0420 Posts: 3

Level 1
edited February 2021 in Support

I cannot send or receive lives from my iPad. Yesterday (for the first time in three days ) I received over 50 request - answered them all and it hasn’t worked since it’s driving me up the wall. Is anyone else having this issue? Of course I have done all the troubleshooting, app updates, uninstall reinstall, check the Internet, blah blah blah...

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited February 2021

    @cre0420 Hi and welcome, There has been an issue with sending and receiving lives . I have had issues with mine for a few months. One of our Superstars ahs said this was fixed but not for me and my game is fully up to date and all troubleshooting done.

    I have currently messaged customer support to see if i can get some help regarding this

    https://community.king.com/en/blog/kb/articles/512-what-should-i-do-if-i-m-not-receiving-messages-from-friends-or-other-players


    Thank you

  • cre0420
    cre0420 Posts: 3

    Level 1

    Thanks for the input. It’s driving me crazy. I am on level 5625 and could certainly use those extra lives. I could not wait to play the game on my new device, I suppose all I can do is wait on the developers to fix the problem.

  • Freddy_
    Freddy_ Posts: 68,477

    @cre0420 Hi as stated i have the issue for a couple of months. cannot even click on envelope and not received lives for a while. So my guess its an ongoing issue. All you can do is keep everything up to date and see if the issue improves

  • raven111379
    raven111379 Posts: 3

    Level 1

    I always send lives but I never receive them! It's SO FRUSTRATING! Particularly one player ALWAYS asks me to send lives but NEVER EVER sends them to Me! How can I find a new group who sends lives?

Hey! Would you like to give us your opinion?

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