Can't purchase anything

RabbitJessica · March 2021

I live in Ukraine and used to purchase gold bars and boosters from my laptop once a week. The prices were in USD.

Now I see only the prices in Russian Rubles. WTF??

I want to get back the previous prices. They were MUCH cheaper and more convenient for me!

Freddy_ · March 2021

@RabbitJessica Hi and welcome, Please check your device and game are up to date, clear the cache from your app store orbrowser and log out and restart your device and then log back in and see if this resolves your issue.

You payment is normally done by the country your game is registered too, so has this changed lately

Thank you

hechicerilla · March 2021

https://community.king.com/en/candy-crush-saga/discussion/328880/cant-purchase-anything

Hello and welcome to the sweet King Community.

Please follow the steps indicated by Freddy, that will make your game show the correct currency that belongs to you. If the USD does not return, it will be that you cannot buy with that currency. There were changes in the system and we can only buy with the currency that corresponds to us.

Thank you and keep enjoying

RabbitJessica · March 2021

Again. I cleared the cache. restarted my PC - and nothing. I won't buy anything in RUR

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1463534#Comment_1463534

Welcome

The currency of the app purchase is determined according to the location of the game. Let me know from which platform you are playing the game then I will try to give you some helpful information.

Thanks!

debera · March 2021

for 3 days now, I try to buy gold to win my game but I get a warning saying internet lost

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1464115#Comment_1464115

Have you checked the game app's update?

Can't purchase anything

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