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Why am I not getting chocolate box in my candy crush saga
Answers
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Hi and Welcome to our Community
Make sure update your App .
The Chocolate Box is in the Test Group so we cannot say for sure that you will always find this feature.
The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.
Keep playing the game, your fun event menu will return.
and please check this page
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Hello and welcome to the community.
The chocolate box is a test feature which means that it is not guaranteed to always be in your game. It is available to only a fraction of all players, or it might be missing due to temporary issues, but will return to your game soon. To see if it works, Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache if you are using a browser. However, even if doesn't, you'll get the event back soon.
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@Ah_Kwang Personally I think describing it as a test is a bit of a misnomer. The Chocolate Box feature was introduced in December of 2019, so any testing woyld have been completed a long time ago.
The simple truth of the matter is that not all events are available to all of the people, all of the time,and even if you are lucky enough to have the feature there is no guarantee that you will keep it.
King has this to say about the Chocolate Box, so a feature coming and going is their idea of fun!
King Community
When is it available to play?
As with our challenges and events, they'll come and go and you'll see different events at different times. We like to keep things varied and fun!
The Chocolate Box event will appear as a pop-up when it begins and you'll see it in your Power Up's menu when it's running. Time to jump on in!
You can check out the full article with this link
