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Issue with no. of moves after winning
I’ve noticed an issue. If I win two levels in a row, gaining crowns and boosters, the next level starts with a significantly lower number of moves than it should.
for example, I passed levels 7689 and 7690 on the first try and gained the boosters. When I started level 7691 it only had 18 moves!! When I lost and started again the level had 34 moves!!
This is surely not right. Anyone else having this issue?
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Answers
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Yeah, if you can record playing you will see candies that should turn into stripes or wrapped will just disappear. I sent multiple emails to them about the "problems" in the game. I have got no response yet.
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@Toppers07 it’s a known issue that is affecting some players, including me. I think they are trying to figure out why.
There are a couple of discussion threads on this topic including this one.
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Welcome to the friendly King Community.
We have received some more reports of such problems and I suggest you follow the troubleshooting steps below right now.
Check app update - Log out game - Restart device - Open game and Log in.
Let me know if you encounter the same problem after following the steps above and then I will report it to my team.
Thanks!
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