Lost levels

Shevonne · April 2021

Hi please assist me my phone crashed and I have lost my levels😭😭. I am back to level 1

Freddy_ · April 2021

@Shevonne Hi Again . Post you game ID and level. make sure this is the correct level you want and will ask the CM here if he can help you , but i cannot promise this and he will only answer in work hours

Shevonne · April 2021

@Freddy_ I got restored!! 💃💃thank you so much for your assistance

Freddy_ · April 2021

@Shevonne Hi Again

Please see post below for help getting your levels restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you

Shevonne · April 2021

Ohh blimey mate had no idea my previous queries were saved thank you Freddy so I can just go back and refer! 😀

Shevonne · April 2021

I was restored on a level I wasn't on and I've been requesting for them to get me back on to my original Level but none of that has happened. What do I do now😭

Freddy_ · April 2021

@Shevonne Hi Again . Post you game ID and level. make sure this is the correct level you want and will ask the CM here if he can help you , but i cannot promise this and he will only answer in work hours

Shevonne · April 2021

@Freddy_ I got restored!! 💃💃thank you so much for your assistance

Lost levels

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