Why are wheel and etra movies stuck on loading. Please help me

There was a discussion on the matter a while ago @ponny! You can take a look at it at the following link:

Wheel and Extra Moves stuck on loading/ connecting — King Community

@ponny Hi and welcome,

You would need to put your game ID in the post linked above, but so you know that game ID's are not required anymore. They have helped to identify the issue, but as of yet this issue has not been resolved and we have no time frame on a fix.

Currently all you can do is keep checking your game is up to date or as a last resort you could try uninstalling and reinstalling the app, but if this is a mobile device. You will LOSE any stored BOOSTERS or LIVES

Thank you