Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
Hello Diane,
A currency that is different to the country that you live in can be due to your device being set to the wrong country, or the App that you pay through being set to the wrong country. If it were your device set up to the wrong country I think you would notice other things being wrong andvnot justvyour shop.
To check that your third party app is set correctly please have a look at the helpful information in the post linked below.
Welcome to the friendly King Community.
If you find the currency in your game is incorrect, you need to contact our Player Support to resolve it and you will get fast and accurate information from player support.
Also I am going to discuss your problem to our team and if there is any helpful information our CM will let you know.
Thanks!