Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Issues with server on PC Saga game

mclw
mclw Posts: 8

Level 2
in Support

Hi. I have game on both iPhone and Windows PC. I keep having to reset PC game because it isn’t syncing game on both devices. It will be ok for that day and then next day get “can’t reach server-try again”.

Any idea what’s going on?

Answers

  • mclw
    mclw Posts: 8

    Level 2

    Problem is only on PC with server issue.

  • Freddy_
    Freddy_ Posts: 68,477

    @mclw Hi and welcome,

    What format are you playing the game on PC. through web browser or windows 10 app

    Thank you

  • kiara_wael
    kiara_wael Posts: 156,972

    Hi and Welcome to our Community

    There are same issue , Please check for Info Here

  • mclw
    mclw Posts: 8

    Level 2

    Hi Freddy- through Microsoft App

  • Freddy_
    Freddy_ Posts: 68,477

    @mclw Hi Again,

    If thats the case as the windows 10 app version of the game is totally synced with king servers , i would log out to save your game and uninstall and reinstall the app. You should keep everything and only lose any lives you have stored. So probably the best option to solve any issues

    Thank You

  • mclw
    mclw Posts: 8

    Level 2

    Hi Freddy/ thanks. I’ve tried that and will probably try again. It seems to work and then starts glitching again. May have to live with it!

Hey! Would you like to give us your opinion?

Categories