Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@mclw Hi Again,
If thats the case as the windows 10 app version of the game is totally synced with king servers , i would log out to save your game and uninstall and reinstall the app. You should keep everything and only lose any lives you have stored. So probably the best option to solve any issues
Thank You