Sign Up!

My Fantastic Five has hit the goal, but no prizes are awarded.

Options
Brian_Cronin
Brian_Cronin Posts: 32 Level 2

My ID is 1911642974. My Fantastic Five hit 7000, but the prizes haven't been awarded. I even used a lollipop hammer to get some additional points but it stayed at 7000 and still no prizes were awarded. I'd like those prizes, but heck, even beyond that, it'll be too bad if this Fantastic Five loses because of this.


Best Answer

Answers

  • kiara_wael
    kiara_wael Posts: 147,841 Candy Moderator
    Options

    Hi and Welcome to our Community

    There is also a graphics issue that causes some problems with the graph that shows your progress. This is being looked in to.

    and If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
    Options

    @Brian_Cronin Hi and welcome,

    This is a graph glitch where the graph shows you should collect your reward, but if you add your team scores up they do not come to 7000. If this is the case your scores are being counted in the background and if your team reaches the required score in the time your rewards will be given.

    Your team scores adds to 6655 points

    Thank You

  • Brian_Cronin
    Brian_Cronin Posts: 32 Level 2
    Answer ✓
    Options

    Thanks for the info!

Hey! Would you like to give us your opinion?