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I've also had issues
I've also had some issues with receiving gold
Hi and welcome to the community.
Please follow the below link to solve your purchase issues.
thanks.
@Chaunb Hi and welcome,
If you continue a game it is 10 gold bars for the first continue, If you choose to continue for a second time that goes up to 16 gold bars. So did you continue a second time.
If not please contact customer support so they can look into your issue