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Hi everyone! I hope I'm asking this in the right place.
My partner is an avid Candy Crush player, however she has recently encountered a problem within the app. She's currently unable to view her Facebook friends in all areas of the app and has been unable to do so for a couple of weeks now. She is logged in via Facebook but it's like the game isn't linked to her Facebook at all. She has tried the following:
She has the app installed on both her Android phone and iPad - this issue is occurring on both.
Does anyone have any ideas as to what may be causing this issue?
Many thanks!
Thank you for your response. It seems as though that is the issue. She does have one friend that she can see who she remembers adding as a friend, but I think she was unaware this would replace her Facebook friends list!
Is there a way she can go back and add more friends using this new feature, or will she have to wait for a future update?
@Tomskibobs Hi and welcome, Eventually when the feature is fixed she should be able to get her friends get back in to her game. Unfortunately at the moment we have no time frame on when this issue will be fixed as King has to work with Facebook on the fix for this
Thank you