Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Ginger_Biatch Hi and welcome
All you can do is check your browser is up to date and log out and clear the browser cache entirely. ?Restart your device and log back in to see if this resolves your issue. if not you would need to try another browser or maybe download the windows 10 app version of the game from the microsoft store as this is a far more stable platform
Thank you