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@JeannieDolan Hi Again
sorry do not know if this is an amazon issue or not but you may need to contact customer support, i have not seen an unknown error, help quit, but kindle is the only device i do not play
Here is screenshot Freddy
Freddy l ment to put yes on helpful on instructions you gave Me to take screenshots and accidentally hit no sorry.
@JeannieDolan Hi Again
This is the only kindle connection information i can find, if nothing here does not help you in posts below you will need to contact customer support as not seen that issue before, Does look like a kindle issue though
My Kindle Fire Serial Number is D059A0A0244403N0
Hi @JeannieDolan! Another player was asking the same question on the amazon forum and this is the solution they proposed there:
When I click on help on the error message box it takes me to the amazon Appstore.
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Please check this page
Hi guys!
I have reported this issue to the Gamer Team and they are looking into it already.
I will post any news or updates on this on this thread as soon as I hear anything from the developers.
I would like to know when the error on the Kindle Fire to access Candy Crush as folows "an unknown error occurred connecting to the Amazon Appstore" will be resolved
My Kindle Fire Serial Number is D025 AOAO 3196 027P