Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@BelaIza Hi and welcome
Please check both your device and browser are up to date, clear the cache from your browser entirely and then restart your device and log back in and see if this resolves your issue.
If not as advised above the windows 10 app version of the game is a far more stable platform to play on and you could play via this until your browser issue is resolved
Thank you
@BelaIza Hi and welcome
Please check both your device and browser are up to date, clear the cache from your browser entirely and then restart your device and log back in and see if this resolves your issue.
If not as advised above the windows 10 app version of the game is a far more stable platform to play on and you could play via this until your browser issue is resolved
Thank you