Game is broken, can't even play the level

thatguycsthatguycs Posts: 2 Newbie
edited June 14 in Support

I am currently on level 421 and it wont even let me start because I lose before I can make a move, so effectively I am stuck on this, surely this is a glitch in the game that needs sorting anybody else had this issue? Il attach a screen shot as it may help


Answers

  • Freddy_Freddy_ Posts: 66,919 Crushing Legend
    edited June 10

    @thatguycs Hi and welcome,

    What device are you playing on and will see if i can check the level, but had no reports of anything wrong with this level at the moment

    Also Check you device and game are up to date , log out and clear the cache from your app store and restart your device and then log back in and see if this resolves you issue

    Thank you

  • Hey! Would you like to give us your opinion?

  • thatguycsthatguycs Posts: 2 Newbie

    Thank you, I've sorted it now, there wasn't a update available until I logged out which is weird, but the update seems to have sorted it!

  • LindQLindQ Posts: 459 Kingster

    We also pushed a fix for both this level and 1045 during the afternoon 😊

    I work with designing and maintaining levels within Candy Crush Saga. Please feel free to ask me about levels, or tell me your favorites!

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