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WhyI I don’t get awards from a Fanntastic Five???
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Best Answer
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@keymia Hi and welcome,
There is sometimes a graph glitch where the graph shows you should collect your reward, but if you add your team scores up they do not come to 7000. If this is the case your scores are being counted in the background and if your team reaches the required score in the time your rewards will be given. If you can post a screenshot of your fantastic 5 i can confirm this or not. Check you team scores to see what they add up to
If your team scores do add up to 7000 then you will need to contact customer support regarding your missing reward
Thank You
Answers
-
@keymia Hi and welcome,
There is sometimes a graph glitch where the graph shows you should collect your reward, but if you add your team scores up they do not come to 7000. If this is the case your scores are being counted in the background and if your team reaches the required score in the time your rewards will be given. If you can post a screenshot of your fantastic 5 i can confirm this or not. Check you team scores to see what they add up to
If your team scores do add up to 7000 then you will need to contact customer support regarding your missing reward
Thank You
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