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@shalinij1 Hi Again,
This is the last thing i can suggest and maybe if this does not work you will need to contact support, but you need to do this exactly in order as it will clear the game completely form your device
Android - Delete the game app and clear Google Play Store cache:
1) Go to apps and find the app called 'Settings'
2) Locate the menu called 'Apps'
3) Scroll down till you find the 'Google Play Store'
4) From here click on 'Clear data' then clear cache.
Then reinstall the game, see if this works