Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello and welcome to the Community @Kamalpal_Punia I am sorry to hear your purchase didn’t go well 😔
Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device, you can contact directly from the device. When sending an email directly from the game, Player Support will automatically get your purchase history and transactions. All you need to do is:
- Open the game app —> tap on the blue gear
- Tap on the ? mark
- Tap on Purchase and Gold Bars
- Scroll down to the bottom and tap "Contact Us"
Hi @Kamalpal_Punia and welcome to our Community!
We cannot handle or look into any purchase issues here in the Community. Please contact our Player Support (from the Help Center under the game's Settings) for help or report this directly to Google Play.
Find more help on purchase issues here: