Lost levels

1Cathy1 · July 2021

Hi everyone!

I accidentally deleted the app but have now reinstalled. However, it’s taken me right back to the beginning😩

I always logged in so progress was saved but it seems it wasn’t saved at all. My “Team” has reappeared which is great, just not my level. I was over 2000😢

I play on my iPhone.

Ive also logged in via three different accounts (old one, Facebook and my regular account) now they seem to have merged into one as they all show the same profile picture.

Is there anything I can do to retrieve my level?

I can’t go back to the basic playing at the beginning it doesn’t interest me.

Please help🙏🏻

Freddy_ · July 2021

@1Cathy1 Hi and welcome,

Try logging out and then back in ensuring your correct details to see if this resolves your issue, if not please see post below for help getting your levels manually restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you

Lost levels

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