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Hi there @Cristy0505 and hope you have had a good day.
I agree with Mr Rajdeep. If your friend has signed up with King account, you should be able to add him to your friend list after he accepted the invite. You may also want to re-send the request to him again because the earlier request may not be working well if the game server is lagging as there are millions of players around.
Meanwhile, please make sure you enter his email correctly and that he has given you the correct email that he has signed up with because many people have more than 1 email. 😊
Please let us know if you still need other help.