Sweet Crew

77_thebeau · September 2021

I cannot collect the gifts now that we reached out goal

kiara_wael · September 2021

Hi and Welcome to the King Community

Which challenge are you play ? If you miss a reward from any other feature, please report this to our Player Support Team here,

The screen shots are from all stats features and there are no rewards given from those.

77_thebeau · September 2021

Yes this is as per attached

Screenshot (77).png

kiara_wael · September 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1785582#Comment_1785582

Hi @77_thebeau Thanks for reply

Please report this to our Player Support Team here,

The screen shots are from all stats features and there are no rewards given from those.

Alienscar · September 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1785582#Comment_1785582

Hello @77_thebeau What happens when you select the claim button?

Sukanta_Biswas · September 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1785582#Comment_1785582

I can't find any mistakes according to your screenshot. Sometimes rewards pop up shortly after you make a claim, so wait a while after you make a claim.

You also need to make sure that your game is fully connected to the server.

Thanks!

Sweet Crew

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