Candy crush friends have all gone

julz1968 · July 2020

Ok got a problem

All my candy crush friends have gone

All players there but don't know any of them.

What do I do

wykoon · July 2020

https://community.king.com/en/candy-crush-saga/discussion/306378/candy-crush-friends-have-all-gone

Hi there Julz and good day to you. I would also suggest you to log out from your account and game, restart the device. Wait for few minutes and log back in to your game via FB as usual and hope you'll be able to see your list of friends again.

Let us know if you need further help after the above troubleshooting. 😊

Thank you and have a fun game.

Crazy Cat Lad · July 2020

Hi @julz1968 !

Try with disconnecting Facebook and then reconnect.

Check also this page for help:

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Freddy_ · July 2020

@julz1968 Hi and welcome, If your permissions are all ok. This may also be down to the problem with Facebook avatars continuously spinning. I have lost most of my friends from my game due to this. The problem is being worked on by both Facebook and king but there is no time frame on a fix at present. See post below

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing-friends-not-appearing-in-the-game

aijaziqbal · July 2020

Hi@julz1968 .

We welcome you to our adorable king community.

I agree since this avatar issue is there i also have lost many friends. So it may be due to this facebook issue which we all are hoping to be resolved soon.

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing-friends-not-appearing-in-the-game

wykoon · July 2020

https://community.king.com/en/candy-crush-saga/discussion/306378/candy-crush-friends-have-all-gone

Hi there Julz and good day to you. I would also suggest you to log out from your account and game, restart the device. Wait for few minutes and log back in to your game via FB as usual and hope you'll be able to see your list of friends again.

Let us know if you need further help after the above troubleshooting. 😊

Thank you and have a fun game.

peasmould · September 2021

Yes - ths same thing happened to me today. I had many friends - Soda frinds and other friends. Today, suddenly, the list is blank. If I go to the social section to find new friends, all the lists are blank. I seem to be isolated with no friends, and no one to even ask to be my friend :'-(

I see many comments about enabling provacy settings every 90 days on facebook on a phone, but I always play on a laptop without facebook. I have never used facebook, This is not a facebook issue! It happened for the forst time today. I have not updated or changed any settings on my browser or computer in the last few weeks. I did try to change the team I am on in CCSS. Could that have triggered it? If I need to go back to my old team, hoe can I find it? I hope someone can find an answer!